Frequently Asked Questions
Your session includes a personalized 1:1 review of your Shopify Plus Assessment results.
We’ll walk through your current strengths, identify growth opportunities, and prioritize next steps tailored specifically for your store.Each session is approximately 60 minutes.
We’ll cover as much ground as possible during that time and leave you with clear, actionable next steps.This is 100% a value-first strategy session.
You’ll receive detailed insights, customized recommendations, and prioritized actions you can implement immediately — no sales pressure.- Shopify Plus merchants who completed the free assessment
- Brands looking to scale, optimize, or fix key operational issues
- Businesses preparing to migrate to Shopify Plus and want expert guidance
Once you book and checkout, you’ll receive a confirmation email with a scheduling link to choose your preferred time.
You’ll also receive a short intake form so we can tailor the session to your specific goals.The only thing we ask is that you complete the Merchant Success Plus Assessment beforehand.
Having your responses ready will allow us to dive straight into strategy and recommendations during our time together.Absolutely — you’re welcome to invite internal stakeholders who would benefit from the discussion (limit 3 participants, please, to keep the session focused).
Yes.
You will receive:
- A full session recording (if desired)
- A 1-page action summary highlighting your key opportunities and next steps
Consultations are non-refundable once scheduled. If you need to reschedule, just let us know at least 24 hours in advance and we’ll be happy to accommodate.